Privacy Policy

Last updated: January 02, 2026

Introduction

Welcome to Slicedot. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Our Commitment: We value your trust and are committed to handling your personal information responsibly. We will never sell your personal data to third parties.

Information We Collect

Personal Information You Provide

  • Identity Data: Name, username, date of birth, gender
  • Contact Data: Email address, phone number, delivery address
  • Transaction Data: Details of orders, payment information (processed securely by our payment partners)
  • Profile Data: Your preferences, wishlist items, order history

Information Automatically Collected

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, click patterns
  • Location Data: IP address, approximate geographic location

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Handle returns, refunds, and exchanges
  • Provide customer support
  • Send promotional emails and newsletters (with your consent)
  • Analyze website usage and improve our services
  • Personalize your shopping experience
  • Prevent fraud and ensure security

Information Sharing

We may share your information with:

  • Payment Processors: Razorpay for secure payment processing
  • Shipping Partners: Courier services for order delivery
  • Analytics Providers: Google Analytics for website analysis

What We Don't Do: We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

  • Encryption: All data transmitted through our website is encrypted using SSL/TLS technology
  • Secure Servers: Our servers are protected by firewalls and intrusion detection systems
  • PCI Compliance: Our payment processing partners are PCI-DSS compliant
  • We do NOT store your complete credit/debit card details on our servers

Cookies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how visitors use our website

Your Rights

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications at any time

Payment & Refund Security

  • All payments are processed through Razorpay, a PCI-DSS Level 1 certified payment gateway
  • We support UPI, Credit/Debit Cards, Net Banking, and Wallets

Refund Policy Summary

  • Prepaid Orders: Full refund to original payment method within 5-7 business days
  • Cash on Delivery: No refund applicable as payment is not collected in advance

For detailed information, visit our Refund Policy page.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email

info@slicedot.in

Phone

+91 XXXXX XXXXX