Frequently Asked Questions

Simply browse our products, add items to your cart, and proceed to checkout. You can checkout as a guest or create an account for faster future orders. Follow the steps to enter your shipping address and payment details.

You can cancel your order within 24 hours of placing it, provided it hasn't been shipped yet. Go to "My Orders" in your account and click on "Cancel Order". Unfortunately, we cannot modify orders once placed. Please cancel and place a new order if needed.

Once your order is shipped, you'll receive an email with your tracking number. You can also track your order by logging into your account and visiting "My Orders". Click on the order to see real-time tracking updates.

We offer FREE shipping on all orders above ₹499. For orders below ₹499, a flat shipping fee of ₹49 applies.

Delivery typically takes 3-7 business days depending on your location. Metro cities usually receive orders in 3-5 days, while remote areas may take 7-10 days.

Currently, we only ship within India. We're working on expanding our shipping to international destinations. Stay tuned!

We offer a 7-day return policy. Items must be unused, with original tags attached, and in original packaging. Some items like innerwear and personalized products are non-returnable.

Log into your account, go to "My Orders", select the order and click "Return Item". Select the reason for return and schedule a pickup. Our team will collect the item from your address.

Once we receive and verify your returned item, refunds are processed within 5-7 business days. The amount will be credited to your original payment method.

We accept all major payment methods including Credit/Debit Cards (Visa, Mastercard, Rupay), UPI (Google Pay, PhonePe, Paytm), Net Banking, Wallets, and Cash on Delivery (COD).

Yes! Cash on Delivery is available for most pin codes in India. COD availability will be shown at checkout based on your delivery address.

Absolutely! All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your card details are encrypted and never stored on our servers.

Click on "Login" in the header and select "Create Account". Enter your email and create a password. You can also sign up during checkout.

Click on "Login" and then "Forgot Password". Enter your registered email address and we'll send you a link to reset your password.

Log into your account and go to "My Account". From there you can update your personal details, manage addresses, and change your password.